Privacy Policy


We take your privacy seriously and will only use your information for the purposes indicated. We recognise our duty of care to the people within our data. We only collect information about you if we have reason to do so-for example to provide the service offered and for communications should you email us. The legal basis for processing the personal information we collect is called ‘legitimate interest’ under the GDPR.

This privacy notice tells you what to expect when USTEER collects personal information. It applies to information we collect about:

  • Visitors to our websites
  • Our mobile app users
  • People who use our services e.g. people who email us, use our chat support or subscribe to our E-newsletter or request information by email

We keep our privacy notice under regular review. This privacy notice was last updated on 7 th January 2019.


USTEER maintains the highest security and performance of its websites, apps and platforms and takes all reasonable measures to hold your information securely in accordance with the applicable standards. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic safeguards. Our information governance protocols ensure we work in line with the Data Protection Act 2018 [GDPR] regarding all personal data collected.


When someone visits we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third-party data processor. GA makes use of cookies, details of which can be found on Google’s developer guides. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

The AS Tracking app requires that the device ID be collected for the service notifications to function on your mobile device.


We will not disclose your personal information to third parties other than those mentioned above used for our service delivery.


There are hyperlinks from the website to the relevant social media accounts. This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.


If you have any queries or complaints about our privacy policy, you can email us or write to:

Jasmine House 7 St Margaret’s Street, Bradford on Avon Wiltshire, BA15 1DA

If you are not satisfied with how we are processing your personal data, or how we deal with your complaint, you can make a complaint to the Information Commissioner: The ICO does recommend you seek to resolve any issues with the data controller initially prior to any referral.